Do I need to make an appointment or can I just stop by?

WCCFA is a locked facility and we work by appointment only. Please email us at wccfa@wccfa.com or call (303) 573-1973 to schedule your conservation appointment.

Can a WCCFA conservator give me a cost estimate while I wait?

Typically, it takes several business days for a conservator to examine the painting and determine a cost estimate. This is usually done at no charge, however, if an on-the-spot estimate is required, a $135.00 fee will be charged.

Can WCCFA give me a cost estimate over the phone? Or can I email an image of my painting?

We do not give estimates over the phone. We can provide a ballpark estimate via high resolution digital images and size and medium of the painting, however, until a conservator can do a complete studio exam no contractual estimate can be given. No work will be done until a signed contract is received.

Can I make payments for the conservation treatment over time?

Full payment is due at time of pick up or within two weeks of receipt of invoice, unless other arrangements are made in advance.

Do I need special insurance while my painting is at WCCFA?
Insurance coverage by Huntington T. Block Insurance Agency, Inc. can be purchased through WCCFA for a minimal fee, or if self insured a certificate of insurance for fire and or theft only is required to be on file at WCCFA prior to your painting arriving in the studio.

If I decide not to continue with treatment on my painting, can I store it at WCCFA?
WCCFA is not a storage facility. We only store paintings that are in the studio for examination and/or treatment.

Does WCCFA pay for shipping charges?
Shipping charges, insurance costs, stretchers, crates/shipping boxes and costs for other extraordinary materials are in addition to conservation costs.

Does WCCFA handle transportation of art?

WCCFA does not provide transportation surfaces; however, we can provide referrals to you for safe transport to and from our studio. 

Can WCCFA do an on-site examination and treatment?

WCCFA does provide on-site assessments. A conservator(s) can provide an in-person assessment which will be billed based on travel time and assessment time. 

If the painting is able to be treated in-situ, an estimate will be sent for the conservation costs as well as time for admin, preparation, travel time, report time, in addition to any travel or onsite expenses. If the painting cannot be treated on site, we can provide referrals for safe transport to our studio. 

Can WCCFA tell me what my painting is worth?
WCCFA does not appraise or authenticate. However, we do cooperate fully with outside contractors and consultants at the client’s request. A small charge may be required to cover time spent consulting with outside contractors.

What other services does WCCFA provide?
In addition to conservation treatments, WCCFA also provides collection surveys, on-site examinations/treatments, lectures/workshops/seminars, consultations on collections care, materials analysis and emergency intervention. For on-site projects, time is billed for admin, preparation, travel time, onsite time and report time plus all travel and onsite expenses.